The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 19, 2008

Filed:

Dec. 12, 2001
Applicants:

Tomer Ilan, Rosh Ha'ayin, IL;

Eran Halbraich, Bet Zayit, IL;

Ilan Yosef, Pardessiya, IL;

Inventors:

Tomer Ilan, Rosh Ha'ayin, IL;

Eran Halbraich, Bet Zayit, IL;

Ilan Yosef, Pardessiya, IL;

Assignee:

Nice Systems Ltd., Raanana, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04J 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Some embodiments of the present invention are directed to a method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network. A circuit-switched or VoIP recording system may record and/or live-monitor telephone calls by trunk and/or extension tapping over a packet-switched network Alternatively, a circuit-switched or VoIP recording system may record and/or live-monitor telephone calls over a packet-switched network by activating the service observation feature of the circuit-switched switch either by feature code dialing or a computer telephony integration (CTI) link command.


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