The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 12, 2008

Filed:

May. 07, 2003
Applicants:

Randeep Bhatia, Green Brook, NJ (US);

Hans Johansson, New York, NY (US);

Jorge Lobo, New York, NY (US);

Sharad Sharma, Madison, NJ (US);

Inventors:

Randeep Bhatia, Green Brook, NJ (US);

Hans Johansson, New York, NY (US);

Jorge Lobo, New York, NY (US);

Sharad Sharma, Madison, NJ (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04Q 7/20 (2006.01); H04Q 7/22 (2006.01); H04M 11/04 (2006.01); H04M 11/10 (2006.01); H04M 3/42 (2006.01); H04M 9/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system and related method for supporting non-intrusive and effective voice communication among mobile users in which voice calls between mobile users are managed based on callee availability, caller-callee relationships, and non-intrusive information exchange, including interactive exchange at the time of call setup but prior to the call being answered. Callee availability can be based on callee device status, calendar activities, location, past behavior and other factors. The caller-callee relationships specify whether the callee is available, unavailable or on restricted availability relative to the caller. The interactive exchange can be implemented using voice and/or text/graphic displays on caller and callee mobile device. Callees are provided with options for handling the call. Callers are provided with information regarding the callee's current and future availability and willingness to receive a voice call from the caller, thus maximizing the chance of caller reaching the callee on every voice call.


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