The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 08, 2008

Filed:

Jan. 18, 2005
Applicants:

Kurt R. Bauer, Wiesloch, DE;

Thomas Hutzschenreuter, Neuwled, DE;

Angelika M. Vieth, Neckarhausen, DE;

Florian Listner, Koblenz, DE;

Inventors:

Kurt R. Bauer, Wiesloch, DE;

Thomas Hutzschenreuter, Neuwled, DE;

Angelika M. Vieth, Neckarhausen, DE;

Florian Listner, Koblenz, DE;

Assignee:

SAP AG, Walldorf, DE;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A knowledge transfer approach is assessed by assigning multiple situation attributes for the knowledge transfer approach. Furthermore, a plurality of communication forms are attributed to the knowledge transfer approach. Based on the situation attributes and the communication form attributes, multiple relationships are derived. Based on these relationships, a compatibility value is determined between the situation attributes and the communication form attributes. Therefore, for a particular knowledge transfer approach, a compatibility value provides an indicator of the effectiveness of the knowledge transfer approach to a customer's specific needs. Moreover, the with multiple knowledge transfer approaches, the effectiveness of these approaches can be assessed by a calculation of compatibility values for each approach and the comparison of the different values.


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