The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 27, 2007
Filed:
Oct. 31, 2003
Applicant:
Thomas Arend, Mannheim, DE;
Inventor:
Thomas Arend, Mannheim, DE;
Assignee:
SAP AG, Walldorf, DE;
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A distributed computer system has a first main system and a second main system that execute applications in cooperation with human users. A service system is an expert system to evaluate problems in the main systems. The main systems have auxiliary systems with to evaluate problems in the main systems and to escalate problem evaluation to the service system. The service system provides expertise for customersandthat operate the main system.