The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 30, 2007
Filed:
Oct. 19, 2004
Gautam Bhargava, Cupertino, CA (US);
Ramnesk Bhasin, Cupertino, CA (US);
Slva V. Kumar, Menlo Park, CA (US);
Gautam Bhargava, Cupertino, CA (US);
Ramnesk Bhasin, Cupertino, CA (US);
Slva V. Kumar, Menlo Park, CA (US);
Cisco Technology, Inc., San Jose, CA (US);
Abstract
A system and method and computer program for seamlessly accessing multiple data sources and voice repositories using voice commands in a single phone call session. The system comprises of voice grammars that span various contexts for all data sources and voice repositories, a telephony platform, an automatic speech recognition engine, extractors for extracting information from the data sources and voice repositories and an interpreter for controlling the extractors and telephony platform. It is the co-operation between the voice grammars and the telephony platform, controlled by a VoiceXML interpreter that enables this seamless access to information from the multiple data sources and voice repositories.