The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 04, 2007
Filed:
Aug. 13, 2001
Carrie Brownhill, Earlysville, VA (US);
Bill Huntley, Earlysville, VA (US);
David Collier, Charlottesville, VA (US);
Ferrell Mercer, Earlysville, VA (US);
Jason Kadingo, Palmyra, VA (US);
Brad Bolfing, Charlottesville, VA (US);
Dan Miller, Waynesboro, VA (US);
Carrie Brownhill, Earlysville, VA (US);
Bill Huntley, Earlysville, VA (US);
David Collier, Charlottesville, VA (US);
Ferrell Mercer, Earlysville, VA (US);
Jason Kadingo, Palmyra, VA (US);
Brad Bolfing, Charlottesville, VA (US);
Dan Miller, Waynesboro, VA (US);
General Electric Company, Schenectady, NY (US);
Abstract
The invention presents a system and a method for assisting automation control module (ACM) customers to retrieve information relevant to their specific ACM(s). A service-portal ACM combines a conventional ACM with a service portal and/or a general-purpose computer to facilitate locating relevant information by the customers. The service-portal ACM comprises a first central processing unit (CPU), and a first memory operably connected to the first CPU. A second CPU is operably connected to the first CPU, and a second memory is operably connected to the second CPU for storing a service-portal database containing a first set of service-portal data and one or more links to a second set of service-portal data stored in a remote network server. A first network interface is operably connected to the second CPU and to a gateway configured for enabling the second CPU to communicate with the remote network server.