The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 28, 2007
Filed:
Aug. 30, 2003
Andrew Ritz, Sammamish, WA (US);
Jee Fung Pang, Woodinville, WA (US);
Jonathan Vines Smith, Maple Valley, WA (US);
Michael Richard Fortin, Redmond, WA (US);
Nicholas Stephen Judge, Bellevue, WA (US);
Andrew Ritz, Sammamish, WA (US);
Jee Fung Pang, Woodinville, WA (US);
Jonathan Vines Smith, Maple Valley, WA (US);
Michael Richard Fortin, Redmond, WA (US);
Nicholas Stephen Judge, Bellevue, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Programmatically diagnosing the root cause of a problem in a computing system. Events are monitored within an operating system, and at least a subset of the events are logged to a log file. In response to the detection of error condition(s), a diagnostics module is invoked. The diagnostics module queries the log file to correlate events relevant to diagnosis of the problem, and identifies the root cause by evaluating the results of the query. Once the root cause of the problem is diagnosed, a resolution module corresponding to that root cause may be invoked to programmatically resolve the problem. The invocation of the diagnostic and resolution modules may be subject to policy rules. Furthermore, the logging, diagnostics and resolution modules may be automatically updated as needed.