The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 14, 2007
Filed:
Aug. 30, 2002
Michael Metcalf, Trabuco Canyon, CA (US);
Peter Dingus, Mission Viejo, CA (US);
Michael Metcalf, Trabuco Canyon, CA (US);
Peter Dingus, Mission Viejo, CA (US);
Applied Voice and Speech Technologies, Inc., Foothill Ranch, CA (US);
Abstract
A method and network that employs N attendant, messaging and content-based speech systems networked together to transfer call sessions via a VoIP bi-directional link. To enhance network performance, each of the N systems of the network includes an extension database having N city or system directories identifying the extensions and the names associated with such extensions. The caller is given a prompt to provide the network a city where the target resides. Thereafter, the network determines the target's extension by directly accessing the appropriate directory.