The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 07, 2007
Filed:
Oct. 03, 2002
Michael L. Gailey, Dunwoody, GA (US);
Eric a Portman, Norcross, GA (US);
Michael J. Burgiss, Smyrna, GA (US);
Michael L. Gailey, Dunwoody, GA (US);
Eric A Portman, Norcross, GA (US);
Michael J. Burgiss, Smyrna, GA (US);
Accenture Global Services GmbH, Schaffhausen, CH;
Abstract
A system and method for providing multi-modal messaging for a wireless communication system. A wireless terminal is connected to a wireless access network, wherein the wireless terminal is capable of generating a voice request. A multi-modal message server is connected to the wireless access network for receiving the voice request generated by a user of the remote terminal. A voice recognition application is operable to identify words contained in the voice request. A response generation application uses the identified words to generate a response to the voice request. A unified messaging application is operable to interpret the response and generate a first and second response that is based on the contents of the response generated by the response generation application. The first and second responses are then transmitted to the wireless terminal in different communication formats.