The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 31, 2007

Filed:

Mar. 14, 2006
Applicants:

Marcelo Perazolo, Cary, NC (US);

Abdolreza Salahshour, Raleigh, NC (US);

Inventors:

Marcelo Perazolo, Cary, NC (US);

Abdolreza Salahshour, Raleigh, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/30 (2006.01); G06F 15/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A computer system includes a symptoms database having symptoms that relate to problems, where each symptom includes an event correlation rule having corresponding predicates. To identify a root cause of a problem, collected events are correlated with symptoms based upon their associated event correlation rule(s). For each symptom at least partially matched to an event, visualization information is associated with corresponding events based upon the visualization attribute of the symptom, and textual information is associated with event based upon the recommendation of the symptom. Moreover, recommendations may be provided to an operator, such as based upon information associated with the symptom. The event and symptom data is analyzed by grouping events in the set of events based upon their associated visualization information and presenting the textual information associated with an operator-selected event.


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