The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 17, 2007
Filed:
Dec. 15, 2000
Fred Runge, Wuensdorf, DE;
Christel Mueller, Schulzendorf, DE;
Marian Trinkel, Kreuzau OT Untermaubach, DE;
Thomas Ziem, Zepernick, DE;
Fred Runge, Wuensdorf, DE;
Christel Mueller, Schulzendorf, DE;
Marian Trinkel, Kreuzau OT Untermaubach, DE;
Thomas Ziem, Zepernick, DE;
Deutsche Telekom AG, Bonn, DE;
Abstract
A method for the voice-operated identification of the user of a telecommunications line in a telecommunications network is provided in the course of a dialog with a voice-operated dialog system. Utterances spoken by a caller from a group of callers limited to one telecommunications line are used during a human-to-human and/or human-to-machine dialog to apply a reference pattern for the caller. For each reference pattern, a user identifier is stored which is activated once the caller is identified, and, together with the CLI and/or ANI identifier of the telecommunications line, are made available to a server having a voice-controlled dialog system. On the basis of the CLI, including the user identifier, data previously stored for this user are ascertained by the system and made available for the dialog interface with the customer.