The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 17, 2007
Filed:
Dec. 08, 2004
Simon J. Forrest, Dundee, GB;
Grant Mcnicoll, Angus, GB;
Simon J. Forrest, Dundee, GB;
Grant McNicoll, Angus, GB;
NCR Corporation, Dayton, OH (US);
Abstract
A system comprises an acoustic coupling product label () for mounting on a product to be serviced. The label () includes a memory () for storing information relating to the product to be serviced, control means () for controlling the flow of data from the label (), an activation switch (), and an acoustic transducer that emits tones corresponding to said product information. The system further includes a telephone () and a computerized product support system (), which collects and interprets the information provided by the label (). The control means () is arranged to control the flow of data from the label () to the system () at a rate and time required by the system ().