The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 19, 2007
Filed:
Oct. 03, 2002
Michael L. Gailey, Dunwoody, GA (US);
Eric A. Portman, Norcross, GA (US);
Michael J. Burgiss, Smyrna, GA (US);
Michael L. Gailey, Dunwoody, GA (US);
Eric A. Portman, Norcross, GA (US);
Michael J. Burgiss, Smyrna, GA (US);
Accenture Global Services GmbH, Schaffhausen, CH;
Abstract
A method and system for generating multi-modal callback messages for a user of a wireless terminal connected to an access network. A multi-modal response is generated in response to a request for information with a multi-modal callback server. The multi-modal response is transmitted to the wireless terminal using the access network. A text-based response is included in the multi-modal response that includes a means for allowing a predetermined portion of the multi-modal response to be read aloud to the user of the wireless terminal or another message may be read aloud to the user.