The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 7221899 B1

PDF
Full Text
Expired
Date of Patent:
May. 22, 2007

Filed:

Jan. 30, 2003
Applicants:

Hiroaki Ohno, Tokyo, JP;

Mitsuo Katagiri, Tokyo, JP;

Isao Shiromaru, Hiroshima, JP;

Noriaki Suginohara, Hiroshima, JP;

Inventors:

Hiroaki Ohno, Tokyo, JP;

Mitsuo Katagiri, Tokyo, JP;

Isao Shiromaru, Hiroshima, JP;

Noriaki Suginohara, Hiroshima, JP;

Assignees:

Mitsubishi Denki Kabushiki Kaisha, Tokyo, JP;

Chugoku Electric Power Co., Inc., Hiroshima-Shi, Hiroshima, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G09B 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A customer support system for improving the skill of a person engaged in a business with reduced cost for technical training support and enhancing practical training. The customer support system includes a computer system for introducing training contents from a service providing side to a customer side through a computer network; an instructor training facility for training an instructor based on training contents; and a remote technique training support device for the instructor, for supporting technical training on the customer side, from the service providing side, through the computer network.


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Ohno, Hiroaki. (2007). Customer support system (U.S. Patent No. 7221899). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/7221899

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