The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 22, 2007

Filed:

Sep. 23, 2002
Applicants:

Robert Chiczewski, Oxford, MI (US);

Tami Durbon, Lakemoor, IL (US);

Frank N. Fedele, Glen Ellyn, IL (US);

Umadevi Kanakasabai, Novi, MI (US);

Michaeline Klebba, San Antonio, TX (US);

Stanford Emery Pennington, Jr., San Antonio, TX (US);

Inventors:

Robert Chiczewski, Oxford, MI (US);

Tami Durbon, Lakemoor, IL (US);

Frank N. Fedele, Glen Ellyn, IL (US);

Umadevi Kanakasabai, Novi, MI (US);

Michaeline Klebba, San Antonio, TX (US);

Stanford Emery Pennington, Jr., San Antonio, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
Abstract

A designated service provider of a customer having slamming protection on their account may not be changed without authorization from the customer to remove the slamming protection. When a customer's telephone company receives a request to change the customer's long distance provider and subsequently determines that the customer has slamming protection on their account, the telephone company notifies the requester that the requested change may not be provisioned due to the slamming protection. The customer's authorization to remove the slamming protection is provided by the requester in the form of an audio file that is reviewed by the telephone company. If the telephone company or an agent of the telephone company listens to the audio file and approves the request, then the customer's slamming protection is removed.


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