The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 20, 2007
Filed:
Apr. 17, 2003
Amodeo Ojeda Guillermo, Largs, GB;
Gavin Munro Cameron, Renfrewshire, GB;
Colin David Mccall, Glasgow, GB;
David William Morton, Newlands Glasgow, GB;
David Robert Skeen Rogers, Wemyss Bay Renfrewshire, GB;
Andrew Wyllie, Tooting London, GB;
Amodeo Ojeda Guillermo, Largs, GB;
Gavin Munro Cameron, Renfrewshire, GB;
Colin David McCall, Glasgow, GB;
David William Morton, Newlands Glasgow, GB;
David Robert Skeen Rogers, Wemyss Bay Renfrewshire, GB;
Andrew Wyllie, Tooting London, GB;
Lenovo (Singapore) Pte. Ltd., Singapore, SG;
Abstract
A technique for supporting a user of a first device coupled to a second device of a support agent. A current screen image of the first device is sent to the second device. The second device displays the current screen image of the first device. The agent device determines the position of an input icon to be displayed on the current screen image, and the position is sent to the first device. The first device displays an input icon on the current screen image on the first device based on the position. The second device also determines how the user should operate the input icon on the first device. Corresponding operation information is transferred to the first device.