The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 06, 2007
Filed:
May. 27, 2003
Steven G. Smith, Roswell, GA (US);
Robert H. Willis, Jr., Louisville, KY (US);
Mitchell E. Davis, Palmetto, GA (US);
Marvin R. Hamrick, Watkinsville, GA (US);
Roland T. Morton, Jr., Alpharetta, GA (US);
Jeffery A. Sylvester, Dallas, GA (US);
Steven G. Smith, Roswell, GA (US);
Robert H. Willis, Jr., Louisville, KY (US);
Mitchell E. Davis, Palmetto, GA (US);
Marvin R. Hamrick, Watkinsville, GA (US);
Roland T. Morton, Jr., Alpharetta, GA (US);
Jeffery A. Sylvester, Dallas, GA (US);
BellSouth Intellectual Property Corporation, Wilmington, DE (US);
Abstract
In one aspect, a customer service information system includes a technician server configured to communicate with at least one input device used by a service technician at a customer service location and with a global satellite positioning system. The technician server is capable of directing the global satellite positioning system to obtain a set of coordinates associated with the customer service location upon receiving a data transmission from the input device.