The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 27, 2007
Filed:
Dec. 07, 2005
Judith C. Espejo, Snellville, GA (US);
Lance F. Casey, Suwanee, GA (US);
Carmen D. Andia, Atlanta, GA (US);
Judy D. Martin, Lawrenceville, GA (US);
Adrian C. Rudd, Powder Springs, GA (US);
Susan F. Meek, Norcross, GA (US);
Brenda L. Boyden, Smyrna, GA (US);
Judith C. Espejo, Snellville, GA (US);
Lance F. Casey, Suwanee, GA (US);
Carmen D. Andia, Atlanta, GA (US);
Judy D. Martin, Lawrenceville, GA (US);
Adrian C. Rudd, Powder Springs, GA (US);
Susan F. Meek, Norcross, GA (US);
Brenda L. Boyden, Smyrna, GA (US);
BellSouth Intellectual Property Corp., Wilmington, DE (US);
Abstract
A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding one or more previous transactions. The system also includes provisions that permit customers to retrieve multiple previous transactions.