The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 30, 2007

Filed:

Dec. 08, 2000
Applicants:

William J. Byrne, Sunnyvale, CA (US);

Mitsuru Oshima, Cupertino, CA (US);

Michael Achenbach, Los Altos, CA (US);

Beth A. Bottos, San Jose, CA (US);

Dai Zhu, San Jose, CA (US);

Inventors:

William J. Byrne, Sunnyvale, CA (US);

Mitsuru Oshima, Cupertino, CA (US);

Michael Achenbach, Los Altos, CA (US);

Beth A. Bottos, San Jose, CA (US);

Dai Zhu, San Jose, CA (US);

Assignee:

Ben Franklin Patent Holding LLC, Bellevue, WA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method for providing an interactive voice response service is provided. The method uses a VoiceXML interpreter in cooperation with a voice/audio application. The voice/audio application uses scripts coded in VoiceXML with embedded Java Server Pages (JSP). The use of VoiceXML along with JSP allows the present invention to provide an implementation that minimizes interaction between the voice/audio application and the VoiceXML server.


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