The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 12, 2006
Filed:
Apr. 23, 2002
Joseph Harb, Woodinville, WA (US);
David George, Bellevue, WA (US);
Chris Haven, Seattle, WA (US);
Dennis Ferry, Snohomish, WA (US);
Wen-hsin Lee, Issaquah, WA (US);
Jaya Srinivasan, Bellevue, WA (US);
Joseph Harb, Woodinville, WA (US);
David George, Bellevue, WA (US);
Chris Haven, Seattle, WA (US);
Dennis Ferry, Snohomish, WA (US);
Wen-Hsin Lee, Issaquah, WA (US);
Jaya Srinivasan, Bellevue, WA (US);
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
Method and System to update grammar information in a voice access system that provides access to a data system. A user interface (UI) is provided to enable an administrator to select UI object pertaining to a user interface provided by the data system to provide grammar update support for. The data system user interface corresponds to a UI that users would see if using computer client connection to the data system. XSLT style sheets are built based on the UI objects that are selected for grammar update. A grammar update request may then submitted that identifies a navigation context of the data system UI, a style sheet to apply, and an optional last update value. In response to receiving the request, the system retrieves data from the data system pertaining to the navigation context; and filters the data using the identified style sheet and the last update value and provides the filtered data back to the voice access system to update its grammar.