The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 07, 2006

Filed:

Sep. 20, 2004
Applicants:

Daniel Thomas Herron, Sammamish, WA (US);

David G. Ollason, Seattle, WA (US);

Siddharth Bhatia, Kirkland, WA (US);

Inventors:

Daniel Thomas Herron, Sammamish, WA (US);

David G. Ollason, Seattle, WA (US);

Siddharth Bhatia, Kirkland, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method of facilitating interaction between a user and an automated system is provided. The method includes generating a graphical user interface on a display, with the graphical user interface inviting the user to provide an input to initiate execution of an operation. Upon receipt of an input from the user, a telephone call is automatically generated or initiated from the automated system to the user. The automated system can then prompt the user as required to execute the operation.


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