The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 31, 2006
Filed:
May. 24, 2000
Rainer H. Wischinski, Sandown, NH (US);
Rainer H. Wischinski, Sandown, NH (US);
Schneider Automation Inc., North Andover, MA (US);
Abstract
A system for providing technical support for remote automation or remote control devices, the system including: a device identifier (), for determining components of pre-determined automation or control devices, such as for example programmable logic controllers, indicated in a device database (), by periodically querying the devices for component hardware, software, and firmware, and for providing thereby the device database () with component identifications for the predetermined devices; and a device configuration manager (), responsive to the component identifications and further responsive to available device components in a database () of available device components, for comparing the installed and available device components and for providing an offer to upgrade installed device components; and also typically including a system diagnostics manager (), responsive to the component identifications, and further responsive to diagnostics information in a diagnostics database (), for providing device status queries, and for updating the diagnostics database ().