The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 29, 2006

Filed:

Dec. 13, 2002
Applicants:

Mike E. Little, Cedar Park, TX (US);

Rex G. Martin, Plano, TX (US);

Matthew J. Helgren, Austin, TX (US);

Paris E. Bingham, Jr., Aurora, CO (US);

Alan J. Treece, St. Peters, MO (US);

Inventors:

Mike E. Little, Cedar Park, TX (US);

Rex G. Martin, Plano, TX (US);

Matthew J. Helgren, Austin, TX (US);

Paris E. Bingham, Jr., Aurora, CO (US);

Alan J. Treece, St. Peters, MO (US);

Assignee:

Sun Microsystems, Inc., Santa Clara, CA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/36 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system for creating and editing checks for a knowledge automation engine to use in detecting product issues on products. A knowledge automation engine may evaluate a check against a fact to detect a product issue on a product and provide a user of the product remediation information. A check may contain a product issue description, a rule to evaluate against a fact in order to detect the product issue, and remediation information to help a user address the product issue if the product issue is detected on the product. Product issues may include product installation validation and known product bugs. Facts used by the knowledge automation engine may include product configuration facts. Checks may be created and edited using a standard interface.


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