The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 25, 2006

Filed:

May. 21, 2001
Applicants:

Michael James Wagner, Loveland, OH (US);

Patrick Joseph Howard, Cincinnati, OH (US);

Craig Leonard Brocklehurst, Cincinnati, OH (US);

Dwight Collins Wilson, Cincinnati, OH (US);

Michael Scott Godbey, Cincinnati, OH (US);

James Geoffrey Chirumbolo Mckee, Cincinnati, OH (US);

Inventors:

Michael James Wagner, Loveland, OH (US);

Patrick Joseph Howard, Cincinnati, OH (US);

Craig Leonard Brocklehurst, Cincinnati, OH (US);

Dwight Collins Wilson, Cincinnati, OH (US);

Michael Scott Godbey, Cincinnati, OH (US);

James Geoffrey Chirumbolo McKee, Cincinnati, OH (US);

Assignee:

General Electric Company, Schenectady, NY (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system and a method for managing various Customer Productivity Applications utilize a web-enabled interactive database to organize, store and retrieve information for the benefit of the customer community to effectively manage the business. The system captures all customers related information and provides on-line, up-to-date information to the users upon request. The system is configured to manage various Customer Productivity Applications to increase the customers' productivity and minimizes cost of ownership by analyzing the customers' fleet, perform industry comparisons, and run iterations to develop fleet optimal performance requirements.


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