The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 04, 2006
Filed:
Dec. 31, 2002
Robert Pines, New York, NY (US);
John Blakeney, Macungie, PA (US);
Christine Baumeister, Schwenksville, PA (US);
Robert Pines, New York, NY (US);
John Blakeney, Macungie, PA (US);
Christine Baumeister, Schwenksville, PA (US);
Grape Technology Group Inc., Bethlehem, PA (US);
Abstract
The present invention is directed to a communication assistance system comprised of a first database () having a plurality of listings where each of the listings has at least one contact name and a corresponding contact number. A telephony hardware () is provided, configured to couple a telephone device () of a user to the system. A past requested listing table is also provided for at least one of the users of the system, configured to store past requested listings obtained from the database, as requested by the user. When the user contacts the system with the telephone device, the system recognizes the user and forwards the past requested listing table to an operator terminal of the system.