The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 11, 2006
Filed:
Apr. 27, 2001
Hiroshi Uranaka, Tokyo, JP;
Sachiko Kawaguchi, Tokyo, JP;
Noritoshi Ogasawara, Tokyo, JP;
Junichi Morita, Hachiouji, JP;
Hiroshi Uranaka, Tokyo, JP;
Sachiko Kawaguchi, Tokyo, JP;
Noritoshi Ogasawara, Tokyo, JP;
Junichi Morita, Hachiouji, JP;
Matsushita Electric Industrial Co., Ltd., Osaka, JP;
Abstract
There is disclosed a telephone voice control system capable of reducing the load on an application program in CTI technology to enable loading of the application program. This system is furnished with an intermediate processing unit (middleware) and an application program. The intermediate processing unit is provided with a call processing parta voice data processing parta status management partfor maintaining the status of the call processing part and the voice data processing part, and a control partfor controlling the call processing part and the voice data processing part. The application program sends a request to the intermediate processing unit. In operation, the control part compares a state enough to execute the request from the application program with the status maintained by the status management part, and if both disaccord, requests the call processing part and the voice processing part to perform processing for matching both states with each other. In this case, the application program has only to issue the same voice playback or recording request to the intermediate processing unit anytime without the need to manage the call connected, the connected state of a voice data path and the like.