The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 21, 2006

Filed:

Apr. 23, 2004
Applicants:

Michael Drew Flathers, Alpine, UT (US);

Glenn Daniel Clapp, Sandy, UT (US);

Edward Franz Armstrong, American Fork, UT (US);

Scot Lorin Brooksby, Highland, UT (US);

Inventors:

Michael Drew Flathers, Alpine, UT (US);

Glenn Daniel Clapp, Sandy, UT (US);

Edward Franz Armstrong, American Fork, UT (US);

Scot Lorin Brooksby, Highland, UT (US);

Assignee:

Sorenson Communications, Inc., Salt Lake City, UT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method and system for call restoration in a video relay service are disclosed, including a system that includes a VRS server having a call queue. The VRS server receives at least one call request to establish a communication session between a hearing-impaired user and a hearing-capable user. The VRS server also compares the call request with the plurality of call requests to identify if the call request corresponds to a previous call request corresponding to one in the call queue. The system also includes a VRS client application interactively coupled to the VRS server and configured to monitor availability of interpretive services. When the call request corresponding to the hearing-impaired user and the hearing-capable user is sorted to a top of the call queue and the interpretive services are available, the application establishes the communication session via the interpretive services between the hearing-impaired user and the hearing-capable user.


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