The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 28, 2006
Filed:
Jul. 11, 2002
Applicant:
Hany A. Salem, Pflugerville, TX (US);
Inventor:
Hany A. Salem, Pflugerville, TX (US);
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/30 (2006.01);
U.S. Cl.
CPC ...
Abstract
An example of a solution provided here comprises analyzing an incident, responding to said incident, and customizing the response, based on the result of the analysis. Another example of a solution comprises accessing a knowledge base, comparing a current incident to known incidents in said knowledge base, and if a match is found, retrieving information from said knowledge base, said information being relevant to the current incident. Methods for handling errors, systems for executing such methods, and instructions on a computer-usable medium, for executing such methods, are provided.