The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 24, 2006
Filed:
Dec. 11, 1997
Suresh Jeyachandran, Yokohama, JP;
Masayuki Takayama, Kashiwa, JP;
Aruna Rohra Suda, Yokohama, JP;
Masanori Wakai, Tokyo, JP;
Suresh Jeyachandran, Yokohama, JP;
Masayuki Takayama, Kashiwa, JP;
Aruna Rohra Suda, Yokohama, JP;
Masanori Wakai, Tokyo, JP;
Canon Kabushiki Kaisha, Tokyo, JP;
Abstract
An error status of a printer is acquired, and based on the acquired status, transmission of a response, a content of a response, a response medium, a response addressee and a response timing are determined. When electronic mail is used as a response medium, text representing the response content that is suitable for electronic mail is prepared, and an opening sentence and a closing sentence are added before and after the text, thereby providing response information. A mail header and footer are added to the prepared response information, and the resultant information is transmitted to a host computer using electronic mail. Whether a problem has been resolved as the result of a response, or whether a response is confirmed by an addressee is determined. When a problem has not yet been resolved, or when a response has not been confirmed, a response is retransmitted using another method.