The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 06, 2005
Filed:
Jun. 11, 1997
Applicants:
Harold E. A. Hansen, Ii, Plano, TX (US);
Eric G. Suder, Plano, TX (US);
Inventors:
Harold E. A. Hansen, II, Plano, TX (US);
Eric G. Suder, Plano, TX (US);
Assignee:
Estech Systems, Inc., Plano, TX (US);
Primary Examiner:
Int. Cl.
CPC ...
H04M003/00 ;
U.S. Cl.
CPC ...
Abstract
A telephone and voice mail (voice processing) system, which is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system, permits a caller, which has been placed on-hold, to request and be connected to another destination, such as another telephone extension in the system. Such a process may be performed by a recognition of digits dialed by the caller placed on-hold and then making a connection of the call to the requested extension number associated with the digits dialed.