The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 30, 2005
Filed:
Sep. 12, 2000
Mamoun Abu-samaha, San Jose, CA (US);
Mamoun Abu-Samaha, San Jose, CA (US);
Hewlett-Packard Development Company, L.P., Houston, TX (US);
Abstract
A system for providing remote electronic services includes an agent, a communication module, and an access file. The agent receives request for-service-calls in any format selected from a voice format, an internet format, an e-mail format, and a wireless format, and transmits a request-for-service call to the access file in accordance with a hypertext transfer protocol for each of the received request-for-service calls. The access file invokes at least one service module in response to a given request-for-service call received from the agent. The at least one service module performs a prescribed function to produce a service deliverable requested in the given request-for-service call, accesses an instance of the communication module, and passes the one or more control parameters and the service deliverable to the communication module. The communication module transmits the service deliverable received from the at least one service module to the destination network node specified in the given request-for-service call in any format selected from a voice format, an internet format, an e-mail format, and a wireless format.