The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 16, 2005
Filed:
Sep. 08, 1997
Karen A. Gross, Cedar Rapids, IA (US);
Thomas Joseph Galvin, Hawatha, IA (US);
Rupika Chib, Chevy Chase, MD (US);
Karen A. Gross, Cedar Rapids, IA (US);
Thomas Joseph Galvin, Hawatha, IA (US);
Rupika Chib, Chevy Chase, MD (US);
MCI Communications Corporation, Washington, DC (US);
Abstract
A platform provides access to multiple telecommunications services via a single telephone number. These services may include call routing options. In a first call routing option, calls are routed to each phone number in a sequence of phone numbers until a live answer of the call is realized. In a second routing option, the routing of the call is based upon a schedule. Thus, a current time, current day of the week or current date may determine what phone number is called when an incoming call is routed. Routing may also be associated with personal identification numbers (PINs). In such an instance, a caller enters a PIN to identify the caller and the PIN is used to determine what routing profile to apply.