The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 28, 2005
Filed:
Jul. 27, 2000
Applicants:
Kenya Nishiki, Fujisawa, JP;
Masataka Ota, Machida, JP;
Kenichi Yoshida, Kitamoto, JP;
Inventors:
Assignee:
Hitachi, Ltd., Tokyo, JP;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F015/173 ;
U.S. Cl.
CPC ...
Abstract
Determining the degree of satisfaction of a user of network services quantitatively is difficult. A service quality management model defining means for defining the service condition and network depending relation and evaluation conditions, a means for storing the model in a DB, a service condition monitoring means for monitoring the transition of the service condition, and a service quality calculating and evaluating means for calculating service availability and executing special service maintaining and relieving measures are provided.