The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 07, 2005
Filed:
May. 17, 2000
Diane Lambert, Berkeley Heights, NJ (US);
Jose′ C Pinheiro, Chatham, NJ (US);
Don X Sun, Warren, NJ (US);
Diane Lambert, Berkeley Heights, NJ (US);
Jose′ C Pinheiro, Chatham, NJ (US);
Don X Sun, Warren, NJ (US);
Lucent Technologies Inc., Murray Hill, NJ (US);
Abstract
A method is provided for maintaining compact descriptions of the behavior of customers in a database of information relating to customer transactions. Of all possible variables that might be used to characterize customer transactions, a limited number are selected on the basis of discriminating power to define customer profiles. Customers are classified according to distinguishing features of their profiles. A new customer can be initially assigned to a particular class based on data characterizing his first few transactions.