The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 19, 2005
Filed:
Dec. 20, 2000
Tara L. Cobble, Peoria, IL (US);
Shannon S. Duvendack, East Peoria, IL (US);
Arundhati Karumanchi, Cary, NC (US);
Salim Salim, Peoria, IL (US);
James E. Wagner, Chillicothe, IL (US);
Tara L. Cobble, Peoria, IL (US);
Shannon S. Duvendack, East Peoria, IL (US);
Arundhati Karumanchi, Cary, NC (US);
Salim Salim, Peoria, IL (US);
James E. Wagner, Chillicothe, IL (US);
Caterpillar Inc, Peoria, IL (US);
Abstract
A computer based system and method for providing case base diagnostics for a work machine, is provided. The case bases include diagnostic information and processes related to the work machine. The system and method receive a description of an initial problem from a user and display at least one question, as a function of the initial problem. The system and method also display a first set of recommended actions, as a function of the initial problem, and receive an answer from the user to the at least one question. The system and method further display a second set of recommended actions as a function of the initial problem and the answer to the at least one question, wherein the second set of recommended actions is a subset of the first set of recommended actions.