Proactive maintenance application

Abstract

Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes acquiring at least one type of information selected from the group consisting of information from a Dynamic Network Analyzer and information from a Loop Facilities and Control System. This information is stored in memory, and the stored information is combined. This method may also include predicting proactive maintenance based upon the combined information. Another embodiment includes communicating with a communications network and acquiring at least one type of information selected from the group consisting of customer information associated with copper line pairs and service information associated with copper line pairs. The acquired information is stored in memory and combined to predict proactive maintenance of the telephone system local loop. Still another embodiment describes a system including software modules communicating with a communications network. A Dynamic Network Analyzer module communicates with the communications network and acquires Dynamic Network Analyzer information. A Loop Facilities and Control System module communicates with the communications network and acquires Loop Facilities and Control System information. A database interfaces with the Dynamic Network Analyzer module and with the Loop Facilities and Control System module, with the database storing the Dynamic Network Analyzer information and the Loop Facilities and Control System information. A processor is also included, and the processor is capable of processing information stored in the database and of generating proactive maintenance.