The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 18, 2005

Filed:

Mar. 30, 2001
Applicants:

Teruhiro Yamada, Osaka, JP;

Takashi Hazui, Auchi, JP;

Mutsumi Ikeda, Saitama, JP;

Manabu Kondo, Gunma, JP;

Inventors:

Teruhiro Yamada, Osaka, JP;

Takashi Hazui, Auchi, JP;

Mutsumi Ikeda, Saitama, JP;

Manabu Kondo, Gunma, JP;

Assignee:

Sanyo Electric Co., Ltd., Moriguchi, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 300 ; G06F 1760 ;
U.S. Cl.
CPC ...
Abstract

User support method and user support apparatus for facilitating a user to find desired information from an enormous size of Web sites in a user friendly manner so as to make efficient use thereof. A front processor functions at a level of interface with a user. A middle processor processes and stores information to be supplied to the user via the front processor. The front processor stores object data which describe a virtual three-dimensional space containing a plurality of virtual rooms, which respectively correspond to different concepts, and a specialized agent which performs a service related to the concept corresponding to each of the rooms. When the service is requested by the user, the specialized agent asks the middle processor about information necessary for providing the service.


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