The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 02, 2004
Filed:
Nov. 30, 1999
Stephen J. Swartz, Maple Grove, MN (US);
Anil R. Bakshi, Ridgewood, NJ (US);
Christopher John Murphy, Minneapolis, MN (US);
Kevin Ronald Baeth, New Hope, MN (US);
Accenture LLP, Chicago, IL (US);
Abstract
A process is provided for submitting a service request in a local service management system. A core telecommunication system is interfaced for receiving a core telecommunication system request from the core telecommunication system. Thereafter, such core telecommunication system request is translated to a predetermined protocol. The core telecommunication system request is then sent to a local service provider. Next, an order confirmation is received upon validation of the core telecommunication system request by the local service provider. The system request is processed by the local service provider. Further, a completion notification is received upon completion of a partitioning of the core telecommunication system request in a plurality of duties assigned to different local service providers.