The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 26, 2004
Filed:
Dec. 13, 2000
Philip McKee, Frisco, TX (US);
Praxis Technology Group, Inc., Dallas, TX (US);
Abstract
A method and system for monitoring service quality in a restaurant are disclosed. Multiple sensor modules are installed at each table of a restaurant for detecting restaurant customer service related information. The detected restaurant customer service related information is transmitted, preferably, over-the-air to a central computer unit having a receiver for receiving the detected restaurant customer service related information transmitted by the sensor modules over-the-air. A display monitor, coupled to the central computer unit, can be utilized to display the detected restaurant customer service related information received by the receiver to a restaurant manager in a real-time basis regardless of whether the restaurant manager is present at the restaurant or at a remote location.