The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 19, 2004
Filed:
Aug. 09, 2000
Yukiko Morimoto, Kawasaki, JP;
Hisao Mase, Machida, JP;
Hirotaka Mizuno, Sagamihara, JP;
Kazuhisa Kinugawa, Yokohama, JP;
Hitachi, Ltd., Tokyo, JP;
Abstract
An information retrieval navigation method permitting either the operator or the customer not equipped with a sufficient knowledge of a given product to obtain a sufficient retrieval result is disclosed, in which at least a retrieval navigation item is generated based on the information on a plurality of cases about the product, the user is caused to select at least selected one of the retrieval navigation items, and a retrieval navigation message constituting a natural language message is generated and output from the selected retrieval navigation item. As a result, even the operator or the customer not fully equipped with the knowledge of the product can obtain a sufficient retrieval result.