The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 24, 2004
Filed:
Oct. 03, 2000
Robert P. Siegel, Penfield, NY (US);
Stephen C. O'Leyar, Fairport, NY (US);
Bradley P. Gerner, Rochester, NY (US);
Xerox Corporation, Stamford, CT (US);
Abstract
During the operation of an electronic system, such as a document processing system, machine and job data of the electronic system are collected by a diagnostic system for automated diagnosis or prognosis. Optionally, machine data and population based data are acquired from a database or server. According to one embodiment, the data is analyzed to determine an initial diagnosis of the electronic system. Based on the initial diagnosis, a determination is made whether a remote transmission is needed. If so, the data is sent via a distributed network to a remote diagnostic system for analysis. At least part of the collected machine data may be a signature waveform of a part of the electronic system. In such a case, at least the analysis by the remote diagnostic system includes signature analysis of the waveform. Based on the analysis of the data by the remote diagnostic system, a communication is sent. The communication may be one or more of a repair information sent to a customer, a parts request sent to an appropriate entity, a service request notification to a customer service engineer and a revised set of operating instructions sent to the electronic system. The communication may be sent via the distributed network. If the communication is a revised set of operating instructions sent to the electronic system, the diagnostic system preferably verifies that the electronic system using the revised set of operating instructions is within specification.