Electronic balance with a remote error reporting via the internet and a display for informing a user of corrective measures from a remote service center

Abstract

An electronic balance provided with a self-diagnosis function comprises a connection port for connecting the electronic balance to an external communication terminal. When a self-diagnosis function is performed, the previously stored address in the electronic balance is used to connect the electronic balance over a line to a specific Web site through the external communication terminal connected to the connection port so as to transfer a diagnosis data to the Web site. At the Web site, the diagnosis data is evaluated and the evaluation result containing measures to be taken in response to the diagnosis data is returned. The electronic balance displays contents of the returned data on a display section.