The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 03, 2004

Filed:

Apr. 05, 2000
Applicant:
Inventors:

James Bruce White, Windsor, CA;

Michael Choi, Garden City, MI (US);

Assignee:

Ford Motor Company, Dearborn, MI (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06G 7/48 ;
U.S. Cl.
CPC ...
G06G 7/48 ;
Abstract

Within a method for predicting customer satisfaction for a transportation vehicle there is measured for the transportation vehicle a Noise, Vibration and Harshness (NVH) level within the transportation vehicle when an engine which powers the transportation vehicle is operating at wide open throttle. The method further provides for determining a customer satisfaction value for a specific transportation vehicle by means of interpolation or extrapolation from an existing correlation for a group of transportation vehicles within the same class. Such a correlation is obtained employing a Transformed Gamma Distribution (TGD) model or an aggregate combination of Transformed Gamma Distribution (TGD) models.


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