The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 03, 2004
Filed:
Mar. 01, 2001
Paul B. Chou, Monvale, NJ (US);
Ted A. Habeck, Fishkill, NY (US);
Steve Moimann, Portland, OR (US);
Jennifer C. Lai, Garrison, NY (US);
Stella J. Mitchell, New York, NY (US);
Cezar Pendus, Yardley, PA (US);
Jung-Mu Tang, South Salem, NY (US);
David A. Wood, Scarsdale, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A system and method to facilitate communications among team members or subscribers using a virtual assistant and a derived points of contact (POC) list to initiate contacts. The virtual assistant automates the task of reaching a party to be contacted through trying a variety of POC options until a connection is established or the options are exhausted. The system takes advantage of the POC provided by a person to be contacted, reducing the burden of maintaining a complete personal contact list by each team member or subscriber. The virtual assistant uses the derived POC list to establish a preferred method for contacting a team member or subscriber.