The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 6765988 B1

PDF
Full Text
Expired
Date of Patent:
Jul. 20, 2004

Filed:

Sep. 30, 2002
Applicant:
Inventors:

Ronnie L. Rozier, Lithonia, GA (US);

Elizabeth Ann Beamon, Kannapolis, NC (US);

Philip B. Ashcraft, Cumming, GA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/24 ; H04M 3/08 ; H04M 3/22 ;
U.S. Cl.
CPC ...
H04M 1/24 ; H04M 3/08 ; H04M 3/22 ;
Abstract

A method and system are provided for automating the dispatching of maintenance services from a telephone cable air pressure monitoring system. If air pressure maintained in a telephone cable conduit drops below a required level, an alarm may be generated at an air pressure alarm and report system (APARS). If the APARS determines that an unacceptable air pressure exists, data associated with the cable conduit is sent to a proactive maintenance application (PMA). The PMA checks other data associated with the conduit in question to determine if an acceptable condition exists that is responsible for the drop in air pressure or air flow. If the PMA does not determine that the change in air pressure or air flow is acceptable, the PMA generates a work order or work ticket for ordering a repair of the conduit. The work order is transmitted to a dispatch system. At the dispatch system, an operator verifies the status of the conduit in question. If the status is verified as unacceptable, the dispatch operator directs a repair technician to the conduit in question for repairs.


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