The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 22, 2004
Filed:
Oct. 28, 1999
Applicant:
Inventors:
Mark E. Richards, San Jose, CA (US);
Scott William Dale, Palo Alto, CA (US);
Cadir Batista Lee, Menlo Park, CA (US);
Assignee:
SupportSoft, Inc., Redwood City, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 1/516 ;
U.S. Cl.
CPC ...
G06F 1/516 ;
Abstract
A system maintains a first computer using a second computer and a central computer by: receiving a request for maintenance from a first computer; opening first and second secured connections to the first and second computers through the central computer; transferring a request for data from the second computer; storing data and a destination instruction sent from the second computer in a central computer buffer; and forwarding the buffered data to the first computer.