The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 22, 2004
Filed:
May. 11, 2000
Eric Edward Kampmeier, Sycamore, IL (US);
David B. Smith, Hinsdale, IL (US);
Matthew Richard Smith, Hinsdale, IL (US);
Lucent Technologies Inc., Murray Hill, NJ (US);
Abstract
Enhanced subscriber line monitoring is provided for telephone calls in a telecommunications network. A telecommunications switch ( ) is coupled to adjunct processor ( ). Subscriber lines ( ) terminated by the telecommunications switch are selectively monitored. Call identifying information and call content received by the telecommunications switch is forwarded to the adjunct processor for storage and analysis. The analysis includes determining the class of call content, e.g., voice or data. Call content is used to determine quality associated with a call. The call analysis is used for network management, new service development, long term usage forecasting, service differentiation for billing and targeted marketing opportunities.