The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 08, 2004
Filed:
Aug. 11, 2000
Steven John Capriotti, Collegeville, PA (US);
Vikash Ramanlal, Wellingont, NZ;
Gary Paul Russell, King of Prussia, PA (US);
Regina Shires, Royersford, PA (US);
Unisys Corporation, Blue Bell, PA (US);
Abstract
A system and method for coordinating a telephony session on a voice messaging platform with an e-mail session on an e-mail messaging platform in an integrated universal messaging system are disclosed. The method, which is carried out by the system, comprises the steps of: (a) receiving a call on the voice messaging platform placed by a subscriber from a telephone handset and processing the call on the voice messaging platform in accordance with a first call flow; (b) invoking from the first call flow, a second call flow that initiates access to the subscriber's account on the e-mail messaging platform, the second call flow executing in parallel with, and asynchronously of, the first call flow; (c) continuing to execute the first call flow while the second call flow is executing; and (d) playing one or more prompts by the first call flow, as needed, to mask at least a portion of any delays experienced in receiving a response from the second call flow.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile