The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 01, 2004
Filed:
May. 21, 2002
Michael Arthur Koepke, Geneva, IL (US);
Christopher Fairol Robbins, Wheaton, IL (US);
Michael Francis Friedrich, Shorewood, IL (US);
Eileen Kaye Boroski, Elmhurst, IL (US);
Mary Alice Boyd, Comanche, TX (US);
Gregory Allen Nemec, Batavia, IL (US);
Intrado Inc., Longmont, CO (US);
Abstract
A system is for providing communication between a caller and a special number call answering facility including call answering positions. Calls are in a first call format including caller identification information or a second call format without identification information. The system includes: (a) A first switch coupled with a special number switch in a network. The first switch receives a first call in the first format, converts the first call to an interim call maintaining the identification information in the second call format and presents the interim call at an output. (B) A second switch coupled with the call answering facility, coupled with the first switch and coupled with an administrative number switch in the network. The second switch receives the second call in the second format and the interim call and distributes the calls among the call answering positions.