The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 04, 2004

Filed:

Mar. 26, 2001
Applicant:
Inventors:

Alfred Hermann, Weil der Stadt, DE;

Bernd Gutjahr, Ostelsheim, DE;

Peter Klotz, Fellbach, DE;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 1/730 ;
U.S. Cl.
CPC ...
G06F 1/730 ;
Abstract

The invention is directed to a method performed by a service management system for monitoring objects of an IT environment. At least some of the objects and their dependencies are represented in a service model. The method comprises that data relating to an object that is not represented in the service model is automatically processed by the service management system, and when said object is later included in the service model, the results of this processing are available for monitoring the included object. The invention is also directed to a corresponding computer system and a corresponding computer program product.


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